urtagg

FAQ

Frequently Asked Questions

Find answers to the most common questions about urtagg, features, and orders. Or contact our team if you need more help.

Urtagg is a smart NFC keychain that allows you to instantly share your digital profile, contact info, and social links with just a tap, no app needed.

No apps are required. Urtagg works directly with most modern smartphones through a simple tap or by scanning the included QR code.

If you choose the Full Digital Profile plan, your profile can include your name, job title, company, photo, contact info, website, social media links, location, and a short bio — all displayed in a mobile-friendly layout. The Basic Tag plan allows you to link to just one URL (like your Instagram, website, or WhatsApp).

Yes. Once you submit your details and complete the payment, we create your digital profile and share it with you for approval. After you confirm the content, we write the link to your profile onto the NFC keychain and ship it to you.

Yes. The tag only stores a short link that opens your profile — no personal or sensitive information is saved directly on the tag. All profile data is hosted securely online, and only the information you choose to share is visible.

Yes, with the Basic Tag package, you can choose to link your urtagg to a single URL — like your personal website, LinkedIn, or any social media profile. If you prefer a richer experience, the Full Digital Profile package offers a fully designed page with all your links, contact info, and branding in one place.

Absolutely. Urtagg is ideal for networking at events, conferences, and exhibitions. With just a tap, you can instantly share your contact info and digital presence, making it faster and more memorable than exchanging physical business cards.

Yes, urtagg works globally. As long as the phone has NFC (or can scan a QR code) and is connected to the internet, your profile will open instantly.

Once we finalize your profile content and design, your urtagg will be produced and shipped within 3–5 business days (UAE).

For individual orders, you can choose the color of the main keychain cover. Additional cover designs are also available for purchase on our website. For companies or bulk orders of 500 units or more, we offer logo engraving and branding customization.

Yes, you can have multiple urtagg keychains all pointing to the same digital profile. This is useful if you want to keep one at home, one in your bag, or share access with team members.

No. Each urtagg is linked to a custom profile created specifically for the original owner, including a unique URL under their name. For security and personalization, profiles cannot be transferred to someone else.

Once you receive your urtagg, simply tap it against your NFC-enabled phone or scan the QR code (if available) to open your profile link. No setup or activation is needed from your side — the tag is pre-programmed and ready to use.

No, the custom link (e.g. johndoe.urtagg.com) is permanent and assigned when your profile is created. While you can update the profile content (photo, contact info, etc.) depending on your plan, the link name itself cannot be changed after it's created.

You can contact our support team to deactivate your profile link and request deletion of your data. Please note that deactivation may not remove cached copies of your profile from search engines immediately.

No. The urtagg’s NFC chip is designed to handle up to 100,000 taps, so normal or repeated use won’t damage it or reduce its performance.

Yes! You can easily share your urtagg profile link on any social media platform, in emails, or via messaging apps to connect with others quickly.

Each urtagg keychain contains a high-quality NFC chip designed to handle over 100,000 taps and retain data for more than 10 years. It’s also enclosed in a PU leather cover, offering extra protection for daily use.

Urtagg uses NTAG215 chips for the Basic Tag and NTAG216 chips for the Full Digital Profile. Both chips are compatible with most smartphones, with the NTAG216 offering more memory to support advanced profile features.

Urtagg keychains use high-quality PVC NFC chips embedded inside a PU leather cover that is both stylish and durable for everyday use.

Each urtagg keychain comes in a compact, durable PU leather cover. The cover measures 4.5 cm in width and 5.5 cm in height, with an additional 8.5 cm strap. It’s designed to protect the NFC chip while maintaining a sleek, professional look.

Yes. Each urtagg keychain comes with a standard PU leather cover, but you can purchase additional covers in different colors or designs directly from our website. However, we strongly recommend always keeping the chip inside a protective cover to prevent damage and ensure reliable performance.

To keep your urtagg keychain in good condition, gently wipe it with a soft, damp cloth. Avoid using harsh chemicals, abrasive materials, or submerging it in water. The NFC chip is water-resistant but not waterproof, so take care to keep it dry during extended use.

No. urtagg uses passive NFC technology, meaning it doesn't require any battery or charging. It works instantly when tapped by an NFC-enabled device.

Yes. Urtagg will still work even if the receiving phone has a case, as long as the case isn’t too thick or made of metal. For best performance, tap near the top or center-back of the phone, where the NFC sensor is usually located.

Each urtagg keychain is shipped in a secure, minimal package to ensure it arrives safely and in perfect condition.

Urtagg comes with a 1-week usage guarantee. If your tag does not work properly during normal use within this period, please contact us for a replacement. After this time, damage caused by misuse or accidents is not covered.

Each urtagg keychain contains an NFC chip that links to a digital profile we create for you. Simply tap the tag against an NFC-enabled phone, and your profile opens in a browser. If the phone doesn’t support NFC, users can scan the QR code available with the Full Digital Profile plan to access the profile.

Urtagg works with all NFC-enabled smartphones, including most Android devices and iPhones (iPhone XR and newer). For older phones, users can scan the QR code.

With the Full Digital Profile plan, you can update details like your phone number, email, location, and other contact info anytime. However, the unique profile link (your custom URL) cannot be changed once it's created. The Basic Tag plan does not include profile editing after delivery.

Only the Full Digital Profile plan includes a QR code on the keychain, which can be scanned to open your profile on phones without NFC. The Basic Tag does not include a QR code, so it requires an NFC-enabled device to work.

No. urtagg is a one-time purchase with no subscription unless you request future profile updates under a managed plan.

Urtagg is designed for both personal and business use. Whether you want to share your contact details casually with friends or professionally at networking events, urtagg makes it quick and easy to share your digital profile with a simple tap.

The NFC tap or QR code (available with the Full Digital Profile plan) will trigger the profile link, but an internet connection is required to load and view the actual profile content. Without internet, the link won’t open.

Yes! We offer corporate packages starting from 5 units and up. Please request a custom quote through our team.

Yes, we offer discounted pricing for bulk orders starting from 5 units. For orders of 500 or more, we provide additional customization options such as logo engraving and branded packaging. Please contact our sales team for a custom quote.

You can purchase additional covers or replacement keychain colors separately through our website. The NFC chip and profile remain the same, so you won’t lose any data.

For personal profiles, you can choose a custom URL based on your name, which will be written on the tag. For company profiles, the URL is based on the company’s name. Once written on the tag, the URL cannot be changed.

Yes. We can clone your existing profile onto a new urtagg if your tag is damaged. Fees may apply.

With the Full Digital Profile plan, you can request minor updates like changing your phone number, email, location, position, or adding a new link. Design or major changes may incur additional fees. Basic Tag users do not have access to profile edits after delivery.

Your profile is publicly accessible via the link, but only people you share it with will see it. We don’t list it in any public directories.

If your urtagg isn’t working or isn’t recognized, first ensure the phone supports NFC and that NFC is enabled. For devices without NFC, use the QR code if available (Full Digital Profile only). If the tag is damaged and needs replacing, fees apply. Please contact our support team for assistance.

No, urtagg is designed exclusively for sharing digital profiles via NFC. It does not support contactless payments, access control systems, or other NFC functionalities outside of profile sharing.

Yes! With the Full Digital Profile plan, you can include links to downloadable files such as PDFs, presentations, or portfolios hosted online, making it easy to share documents instantly.

The NFC chip inside the urtagg works at a short range of 1 to 5 cm, depending on the phone model and case thickness. For best results, tap the back of your phone gently on the keychain where the chip is located.

Yes. Minor surface scratches or wear on the PU leather cover will not affect the NFC chip’s performance, as the chip itself is securely embedded and protected inside.

The NFC chip inside urtagg is water-resistant and operates in a wide range of conditions (from -20°C to 55°C with up to 90% humidity). While it’s built to last, we recommend avoiding direct exposure to water, extreme heat, or bending, especially since the chip is embedded inside a PU leather cover.

The PU leather cover is water-resistant, meaning it can handle light splashes or brief contact with moisture. However, it is not fully waterproof, so avoid submerging it in water or exposing it to heavy rain.

Yes, the NFC chip inside the urtagg keychain works perfectly through the PU leather cover. The material does not interfere with scanning, so you can tap and share your profile without needing to remove the cover.

The urtagg NFC chip operates at the standard frequency of 13.56 MHz, compatible with most NFC-enabled smartphones worldwide.

The reading and writing time for the urtagg NFC chip is very fast, typically between 1 to 2 milliseconds, ensuring instant access to your profile when tapped.

No. urtagg tags are locked after setup for security and authenticity. This prevents the NFC chip from being rewritten or altered after your profile is created.

If your urtagg tag is not used (no taps or scans) for 1 year, your digital profile will be automatically deleted from our servers to keep our system efficient. You can always create a new profile and order a new tag if needed.

The urtagg keychain stores only a short link that opens your digital profile online. Whatever you choose to include in your profile (like your contact info, photo, links, etc.) is what will appear when someone scans your keychain. No personal data is physically stored on the device itself — only the link.